Contact Us - Driadashop.net

Add attachment

What do you need help with? *

Enter Order Nr. *

I. ? I need help with my order(s) *

Reason for cancellation *

🟩 2. Edit Order *

Enter full name *

Enter full Phone Number with country code *

Edit Address *

Edit Products *

2.d.1. Which product(s) to add, remove, or replace, and how many? *

3. Delivery Issues *

3.a.1. Enter Tracking Number *

3.a.2. Select delivery issue. *

3.a.* Upload the letter from customs/post

Thank you for inquiry, you can submit the ticket now, we will check on our end and will contact you shortly.

4. Damaged Item(s) *

We will inform you if an unpacking video is required to be provided.

4.1. Add damaged product pictures

Enter damaged items names and quantity in Message Field

5. Wrong/Missing Item(s) *

5.1. Add pictures of parcels content

II. Stock or Products info? *

II.1* Please enter the product name. *

II.2.Stock info request *

Enter your question in Message field

Enter missing items names and quantity in Message field

Name *

Email *

Is your question or issue related to an existing order? *

Enter your order number (6-digit number) *

Select the appropriate category *

Have you already paid for your order? *

Select a payment method *

Provide payment confirmation (PDF, screenshot etc.) *

Provide transaction txid/hash *

Select a payment method *

Type of issue *

Which payment method you prefer? * ❌I have NOT paid yet!

Please provide the name and country of the bank you could not find in the list. *

🇬🇧 Orders over €100: we can check if a manual bank transfer is possible. Please answer below — we’ll confirm and send instructions 📩.

🇩🇪 Bestellungen über 100 €: wir prüfen eine manuelle Überweisung. Bitte unten antworten — wir senden dann Anweisungen 📩.

🇫🇷 Commandes de plus de 100 €: possibilité d’un virement manuel. Répondez ci-dessous — nous enverrons les instructions 📩.

🇮🇹 Ordini sopra 100 €: possibile bonifico manuale. Rispondete sotto — invieremo le istruzioni 📩.

🇪🇸 Pedidos superiores a 100 €: posible transferencia manual. Responda abajo — enviaremos las instrucciones 📩.

Please provide your payer details – sender’s name (Account owner) *

Bank name *

Bank country *

Please select the payment method you are having problems or questions about. *

Select the topic of your request *

Select your question *

DELIVERY TIME INFO - CLICK HERE

When will I receive the tracking code? READ HERE

How to track the tracking code correctly? READ HERE

1️⃣ How to pay with cryptocurrency: open link

2️⃣ Possible causes of errors when paying with cryptocurrency: open link

If the tracking code is not updated for a long time - READ HERE

The parcel was delivered according to the tracking number, but I haven't received it - CHECK STEPS

Has your parcel been stopped by customs, have you received any letter from them, or are you just concerned about your parcel safety? *

CLICK HERE to read steps what to do if parcel is seized

READ HERE about how safe is delivery

Select the topic of your request *

Have you already paid for your order? *

🇬🇧 ⚠️ After payment, orders usually can’t be changed. If it’s urgent, tell us what and why — we’ll see if we can help 📨.

🇩🇪 ⚠️ Nach der Zahlung sind Änderungen meist nicht möglich. Wenn es dringend ist, sagen Sie uns was und warum — wir prüfen es 📨.

🇫🇷 ⚠️ Après le paiement, les changements sont rarement possibles. Si c’est urgent, dites-nous quoi et pourquoi — nous verrons si c’est faisable 📨.

🇮🇹 ⚠️ Dopo il pagamento non è quasi mai possibile cambiare. Se è urgente, diteci cosa e perché — vedremo se possiamo aiutare 📨.

🇪🇸 ⚠️ Tras el pago, los cambios casi nunca son posibles. Si es urgente, díganos qué y por qué — veremos si podemos ayudar 📨.

If no discounts, coupons, or points were applied to your order, could you simply create a new one? The old order will be automatically cancelled after some time. *

🇬🇧 ✏️ Please describe what to change, add, or remove — include product names, quantities, form, and reason.

🇩🇪 ✏️ Bitte beschreiben, was geändert, hinzugefügt oder entfernt werden soll — mit Produktnamen, Menge, Form und Grund.

🇫🇷 ✏️ Décrivez ce qu’il faut changer, ajouter ou supprimer — avec nom du produit, quantité, forme et raison.

🇮🇹 ✏️ Indicate cosa cambiare, aggiungere o rimuovere — con nome, quantità, forma e motivo.

🇪🇸 ✏️ Describa qué cambiar, añadir o eliminar — con nombre del producto, cantidad, forma y motivo.

Unpaid orders are automatically cancelled after some time. If your order includes coupons or loyalty points and you’d like them refunded now, we can cancel it earlier for you. *

Have you already paid for your order? *

Select the appropriate category *

💳 READ FIRST – PAYMENT METHODS & OPTIONS

Please specify your request *

Choose category *

🚚 READ FIRST – DELIVERY METHODS & OPTIONS

🔒 READ FIRST – IS DELIVERY SAFE?

What is your problem? *

Cause *

🌐 READ FIRST – WEBSITE NOT WORKING?

🌍 READ FIRST – JOIN OUR COMMUNITY

🤝 READ FIRST – COOPERATION OPTIONS & PARTNERSHIP INFO

What are you interested in? *

Choose category *

Do you want to order wholesale for yourself or for reselling? *

🇬🇧 Please attach clear photos or a video showing the problem, and describe it in the “Text” field with the product name.

🇩🇪 Bitte fügen Sie klare Fotos oder ein Video des Problems hinzu und beschreiben Sie es im „Text“-Feld mit dem Produktnamen.

🇫🇷 Joignez des photos ou une vidéo claires du problème et décrivez-le dans le champ « Texte » avec le nom du produit.

🇮🇹 Allega foto o video chiari del problema e descrivilo nel campo “Testo” con il nome del prodotto.

🇪🇸 Adjunte fotos o un video claros del problema y descríbalo en el campo “Texto” con el nombre del producto.

🧪 READ FIRST – LAB TESTS & PRODUCT VERIFICATION

The tracking code is incorrect or does not change the initial status - READ HERE
If the tracking code is not updated for a long time - READ HERE

Select the topic of your request *

Your region *

📦 READ FIRST – ORDER STATUS GUIDE & INSTRUCTIONS

How often are you willing to place orders? *

How much are you able to spend for one order? *

🇬🇧 Tell us more about yourself, and we’ll connect you with the right manager.

🇩🇪 Erzählen Sie uns mehr über sich, und wir verbinden Sie mit dem richtigen Manager.

🇫🇷 Parlez-nous un peu de vous, et nous vous mettrons en contact avec le bon responsable.

🇮🇹 Raccontaci di te e ti metteremo in contatto con il manager giusto.

🇪🇸 Cuéntenos sobre usted y lo pondremos en contacto con el gerente adecuado.

🇬🇧 Referral partnership program: open link

🇩🇪 Empfehlungs-Partnerschaftsprogramm: Link öffnen

🇫🇷 Programme de partenariat par parrainage : ouvrir le lien

🇪🇸 Programa de asociación por referidos: abrir enlace

🇮🇹 Programma di partnership per referenti: apri link

🌍 READ FIRST – DELIVERY COUNTRIES & SHIPPING COSTS

🇬🇧 Describe your offer in detail and tell us about yourself.

🇩🇪 Beschreiben Sie Ihr Angebot im Detail und erzählen Sie uns etwas über sich.

🇫🇷 Décrivez votre offre en détail et parlez-nous de vous.

🇮🇹 Descrivi la tua offerta in dettaglio e parlaci di te.

🇪🇸 Describa su oferta en detalle y cuéntenos sobre usted.

Please provide full address *

💸 READ FIRST – HOW TO GET A DISCOUNT

🇬🇧 All product and cycle advice is provided by a medical consultant from PEDs Father via Telegram:
CONTACT PEDs FATHER MEDICAL CONSULTANT

🇩🇪 Alle Produkt- und Zyklusberatungen erfolgen durch einen medizinischen Berater von PEDs Father über Telegram:
PEDs FATHER BERATER KONTAKTIEREN

🇫🇷 Tous les conseils sur les produits et les cycles sont fournis par un consultant médical de PEDs Father via Telegram :
CONTACTER LE CONSULTANT PEDs FATHER

🇮🇹 Tutti i consigli su prodotti e cicli sono forniti da un consulente medico di PEDs Father tramite Telegram:
CONTATTA CONSULENTE PEDs FATHER

🇪🇸 Todos los consejos sobre productos y ciclos son proporcionados por un consultor médico de PEDs Father a través de Telegram:
CONTACTAR CONSULTOR PEDs FATHER

Do the products you received look like another brand, such as cosmetics or vitamins? *

🇬🇧 Please upload a full unboxing video (from the very beginning, no cuts) 🎥, clear photos of the product and outer packaging 📦, and describe any missing or damaged items.

🇩🇪 Bitte laden Sie ein vollständiges Unboxing-Video (von Anfang an, ohne Schnitte) 🎥, klare Fotos vom Produkt und der äußeren Verpackung 📦 hoch und beschreiben Sie fehlende oder beschädigte Artikel.

🇫🇷 Merci d’envoyer une vidéo complète de l’ouverture (depuis le début, sans coupures) 🎥, des photos claires du produit et de l’emballage extérieur 📦, et d’indiquer les articles manquants ou endommagés.

🇮🇹 Invia un video completo dell’unboxing (dall’inizio, senza tagli) 🎥, foto chiare del prodotto e dell’imballaggio esterno 📦, e descrivi eventuali articoli mancanti o danneggiati.

🇪🇸 Envíe un video completo del unboxing (desde el principio, sin cortes) 🎥, fotos claras del producto y del embalaje exterior 📦, y describa cualquier artículo faltante o dañado.

Was it helpful? *

⚠️ READ FIRST – POSSIBLE ISSUES & SOLUTION

📦 READ FIRST – DIFFERENT BRAND IN YOUR PARCEL?

🇬🇧 Describe in detail what you’re interested in — we’ll connect you with a manager who will help you.

🇩🇪 Beschreiben Sie genau, was Sie interessiert — wir verbinden Sie mit einem Manager, der Ihnen hilft.

🇫🇷 Décrivez en détail ce qui vous intéresse — nous vous mettrons en contact avec un responsable qui vous aidera.

🇮🇹 Descrivi in dettaglio cosa ti interessa — ti metteremo in contatto con un manager che ti aiuterà.

🇪🇸 Describa en detalle qué le interesa — lo pondremos en contacto con un gerente que le ayudará.

@ telegram

🇬🇧 You can close the ticket. If you click “Submit,” we won’t see it. If you still have a question, choose “No, I still have a question.”

🇩🇪 Sie können das Ticket schließen. Nach „Senden“ sehen wir es nicht. Wenn Sie noch Fragen haben, wählen Sie „No, I still have a question“.

🇫🇷 Vous pouvez fermer le ticket. Après « Envoyer », nous ne le verrons pas. Si vous avez encore une question, choisissez « No, I still have a question ».

🇮🇹 Puoi chiudere il ticket. Dopo “Invia” non lo vedremo. Se hai altre domande, scegli “No, I still have a question”.

🇪🇸 Puede cerrar el ticket. Después de “Enviar” no lo veremos. Si tiene otra pregunta, elija “No, I still have a question”.

Attachment (Optional)

If you can't upload the video file directly, you can use https://streamable.com — just keep the video saved on your device until the issue is fully resolved. Provide link here:

Subject *

Text *